We strive to ship out your items from our location in Orange County, California, USA within 1-3 business days after your payment.
Feel free to send us an email for any questions, queries, or feedback. We love to hear from you.
To learn more about us, visit http://kuusteel.ecrater.com/about.php
Kuu and Gaga
Sales tax for California residents.
We always get compliments about the way we carefully pack our items and the speed of shipping. Most of our items are shipped from Orange County, California. We normally process your order in 1-2 days and utilize USPS 5-7 day mail. We provide tracking numbers for your order but allow 1-2 days for the number to get processed by USPS.
We can ship to most countries. However, we reserve the right to cancel shipments to countries that may have particular regulations. You are responsible for customs that might apply in your country.
Email us right away at firstname.lastname@example.org for an exchange authorization.
Exchanges are honored within 5 days from the time the item is delivered as long as the item is brand new and unused. There is a 20% service fee for exchanges. For example, if the tracking information shows the item was delivered on the 1st then the return package needs to have a postmark for return by the 5th. A bubble mailer is recommended to protect the item from damage. We suggest a tracking service. Return items must to be in the original condition that you received it. We will inspect the items and process an exchange, store credit, or return the item back to you. Shipping fees are non-refundable and you are responsible for return shipping fees.
Send items back to 360Jewels, PO Box 9522, Brea CA 92822
★Bulk Discount and Wholesale Orders★
We accepts large wholesale order upon arrangement. Please contact us at KuuSteel@gmail.com