view cart menu separator categories menu separator faq
advanced search
What is your shipping policy and return policy?
Who is Kuu and Gaga?
I don't see any cufflinks listed
I'm not sure about the ring size
Do you have a physical retail store?
Do you accept customization?
Can you include special message like a birthday message in the order?


What is your shipping policy and return policy?
Please check out our policies in "Terms" menu below or paste this url please. http://kuusteel.ecrater.com/terms.php

top^

Who is Kuu and Gaga?
Kuu and Gaga is two best friends from our imagination. Kuu is a cool piggy character which represents May's personality and Gaga is a panicky rabbit character which represents me (Belle)! :) The other names in this store are the fictitious name of the people we know in our lives :)

top^

I don't see any cufflinks listed
We are planning to make cufflinks that fit KuuSteel concept. It will be coming soon. Thank you :)

top^

I'm not sure about the ring size
If you are not sure about your ring size or you don't know your ring size in US measurement, this website will be very helpful to determine the right size of your finger. http://www.onlineconversion.com/ring_size.htm

top^

Do you have a physical retail store?
Right now, our store presence is still online only. We live in a lovely home with scenic view in Orange County, California. We dedicate a zone in our home for all behind-the-store activities including production, warehouse, and admin.

top^

Do you accept customization?
We don't accept customized order for now.

top^

Can you include special message like a birthday message in the order?
We gladly include special message e.g. birthday note or congratulations note, etc in your order. Please feel free to let us know. Anyway, there might be some occasions that we are not in the city and use external shipping service. In this unusual case, we might not be able to fulfill this special request from you.

top^

Last Updated: 14 Nov 2017 16:47:59 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder